The article compares how social media platforms govern automated agents. Its cross-platform analysis links platform rules and governance structures to the conditions under which automated accounts participate in public communication.
Citation: Makhortykh, M., Urman, A., Münch, F. V., Heldt, A., Dreyer, S., & Kettemann, M. C. (2022). Not all who are bots are evil: A cross-platform analysis of automated agent governance. New Media & Society, 24(4), 964–981.
Publication: https://doi.org/10.1177/14614448221079035